When will I receive my purchase?
Do you ship internationally?
What if I receive a damaged or defective product?
How to I contact you if I have a problem?
Do you share my personal information?
What type of payments do you accept?
Do you charge sales tax?
How will I know that my purchase has been shipped?
What is alabastrite?
When will I receive my purchase? We ship your purchase within 1 to 2 business day of receipt of payment. Please allow 12 to 14 days for shipping (UPS ground shipping).
Do you ship internationally? Not at this time
What if I receive a damaged or defective product? We stand behind our products 100%. If you receive a damaged or defective product, contact us within 7 days to arrange for a replacement.
How to I contact you if I have a problem? Our address, phone number and email address is clearly posted. You can also use the "contact" link. We will respond to all inquiries within 24 hours.
Do you share my personal information? Absolutely not! We value your privacy and will never share or sell any of your personal information. (See privacy notice).
What type of payments do you accept? We accept payment thru Pay Pal. This allows you to pay quickly and securely. We also accept money orders and personal checks. Your personal check may be held up to 15 days awaiting bank clearance.
Do you charge sales tax? For sales made in
How will I know that my purchase has been shipped? You will be notified via email. UPS tracking information is available upon request.
What is alabastrite? Alabastrite is a stone based polyresin material. It is very durable and can be molded into intricate shapes.
